Privacy Policy

Last updated: April 28, 2026

1. Introduction

The Goods ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our websites, products, and platform services.

2. Data We Collect

Depending on the product or workflow, we may collect:

• Your name, email address, and organization details
• Messaging, booking, and CRM configuration data
• API credentials or integration tokens you provide for connected services
• Conversation histories, notes, lead records, and workflow activity processed by active agents

3. How We Use Your Data

Your data is used to operate configurable AI agents, route workflow actions, support lead-intelligence features, provide customer support, secure the platform, and improve reliability. We do not sell your personal data.

4. Security and Encryption

The Goods uses cloud-native infrastructure, tenant separation, access controls, and encryption practices to protect customer data, tokens, and API keys. Credentials are used only to operate the workflows you configure.

5. Compliance Responsibilities

Customers are responsible for ensuring their use of The Goods and related products complies with the policies, privacy obligations, consent requirements, and communication rules that apply to their organization and programs.

6. AI Drafts and Human Responsibility

AI may draft notes, replies, summaries, workflow outputs, and guidance. Customers and users review, edit, approve, send, and stay compliant.

7. Privacy & Data Requests

For privacy-related requests, data access questions, deletion requests, or data-handling questions, contact privacy@thegoods.ai.

8. Contact Us

General platform, partnership, and business inquiries may be sent to hello@thegoods.ai. Legal, compliance, policy, and business notices may be sent to legal@thegoods.ai.